Data analytics isn’t a recent innovation. What is different today is the amount of data at hand. Operational reports and market summaries in the eighties and nineties were valuable, but it wasn’t real-time. Ultimately, it was clunky and only a few data points were available. Today, we can gather and store significantly more information, opening new doors in marketing that were previously unavailable. But not every corner of commerce is using their data, their most valuable asset, to their advantage.